Check Out: Why Samsung Galaxy Note 7 Phones are Catching Fire
Today, 23rd January, 2017, world’s biggest smartphone maker company, Samsung blamed faulty batteries for the fires that led to last year’s humiliating recall of its flagship Samsung Galaxy Note 7 device.
Samsung Electronics was forced to discontinue the Galaxy Note 7 smartphones. According to the company statement, Internal and independent investigations concluded that batteries were found to be the cause of the Galaxy Note 7 incidents.
Koh Dong-Jin said that, we sincerely apologise for the discomfort and concern we have caused to our customers.
Samsung Electronics announced a recall of 2.5 million units of the oversized Galaxy Note 7 in September 2016 after several devices exploded or caught fire, with the company blaming batteries from a supplier, widely believed to be its sister firm Samsung SDI.
Approx. 1.9 million of the smartphones were sold in the United States, where authorities banned the device from use on planes and even from being placed in checked luggage.
Koh said that, 96 percent of about 3 million Samsung Galaxy Note 7 devices sold and activated have been returned globally.
The next model in the series, the Galaxy Note 8, had been expected to be unveiled at next month’s Mobile World Congress in Barcelona.
But Koh Dong-Jin said that it would be delayed to ensure that it had no safety issues. Smartphone maker company, Samsung is the single biggest contributor to two non-profit foundations controlled by Choi.